New Minecraft Launcher Launcher Starts With A Grey Screen

System Restore is the first line of defense and can bring you back to a time before the issue started as a time machine. It is possible to undo it in case it does not work. Read more about it in the tutorial above and then try to restore to before this started. If System Restore is not enabled on your C drive do that now to ensure it is accessible in the near future.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...

Even if you've already tried the steps I provide and you have failed, please try them again in order.

1) Run the Store app troubleshooter from Settings>> Update & Security> Troubleshoot.

2) Search for and install game updates in Microsoft Store app > Hub (three dots on top right) > Updates.

3) Try Resetting Minecraft in Windows Settings > Apps > Features & Apps > Minecraft > Advanced Options > Repair or Reset. Restart your PC and try again.

If none of these work to work, uninstall Minecraft from Settings, restart your computer, and reinstall MS Store Hub (three dots at the top right of Store app).

4) The Display driver is so important that updating it is often not enough. Let's try everything to get it working correctly:

Update the driver for the Display via the PC or the Display adapter manufacturer's Support Downloads webpage for the exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

While there, look for newer chipset, BIOS/UEFI firmware (very important) and network audio, USB3 and other drivers in comparison to the ones that are currently installed in Device Manager. You can access it by clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/... or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e... or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or uninstall the Driver on the Display Device > Driver tab, restart the PC to reinstall driver.

You can also test older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Choose.

Then you will know you've tried everything, in addition to Windows Update drivers.

You can adjust the resolution of the screen until it looks good. Go to Settings > System > Display.

5) If nothing else helps then contact Minecraft Support here: https://help.minecraft.net/hc/en-us/requests/new

I hope you find this useful. Feel free to ask back any questions you may have and keep me updated. If you don't like my post, I will continue to work with you until the problem is solved.

______________________________________________ Standard Disclaimer: There are links to non-Microsoft websites. These sites appear to be safe and accurate information. MINECRAFT Beware of advertisements on sites that advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.